Frequently Asked Questions 

Please contact us if you cannot find the answer to your question. We are here to help. 

 

How long will my order take?

We will email you a draft of your order within 3 working days. Upon your approval of the final draft, your order will be dispatched within 3/4 working days. 

*Should you require your order sooner please contact us directly and we will do everything we can to facilitate.

How do I place an order?

You can easily order online or by telephone. Alternatively you can visit us at our print studio in Cork.   

Do you charge for delivery?

Delivery is free of charge within Ireland and UK.

Are envelopes included in the price stated?

Yes, envelopes are included in the price.  

Can I use my own photos to personalise my cards?

You are welcome to use any template shown on the website. However, we can also design your cards by using a personal photo to you (e.g your garden, your favorite beach). 

Is your service offered outside of Ireland/UK?

Yes, we have customers from the America, Canada and Europe. 

Can I visit your store in person to view example templates?

Yes, you can visit our print studio in Cork to see some sample prints if you wish. 

What is the difference between a memorial card and a lifetime card?

A lifetime card is a more detailed and personal card. Often our customers use lifetime cards to capture a number of memories with their loved one. Each Lifetime Card comes with 3 double-sided panels offering you ample space for a range of photos and personalised text.