My mum and I recently ordered memorial cards for my dad from your company.
We would just like to write to you and let you know that Clara made the experience very positive for us. She listened so carefully to us, worked without delay on any requests we made, carried out each task to the highest standard and was very professional throughout the process.
Her ability to interpret our thoughts about the way we wanted the cards was so impressive.
Also, she was so kind and knew that this process was a difficult thing for us to do and showed such a high level of empathy and understanding throughout.
We love the cards, and feel that without Clara’s help we never would have created a card we are so happy with.